Transform any team, workflow and process with AI Agents in Agentforce.
Agentforce empowers your business with AI-powered agents that can reason, plan, and act on your behalf. Built on the Einstein Trust Layer and integrated with your Salesforce ecosystem, Agentforce helps you scale digital workers securely and responsibly—turning your data into real business outcomes.
We help you leverage Agentforce to design, build, and activate intelligent agents that improve customer service, boost employee productivity, and automate workflows with trust and control.
Agentforce services overview
Built on Salesforce Data Cloud
Give your agents real-time access to enterprise data without copying from warehouses. Power agents with connected structured and unstructured data—from CRM records and company knowledge to external data lakes and beyond.
Atlas Reasoning Engine
The Atlas Reasoning Engine applies ensemble retrieval augmented generation (RAG) to ground agents in the most relevant data. By searching across structured and unstructured sources, agents match intent with context, enabling precise, accurate responses and actions.
Agentforce Guardrails
Agentforce Guardrails blend user-defined safeguards with Salesforce-managed protections to keep agents trustworthy and under control. Guardrails prevent agents from straying off-task, block inappropriate interactions, and reduce risks like hallucinations, bias, or inaccurate responses.
Embedded in applications
Agentforce is built into Salesforce Customer 360, giving agents full context across Sales, Service, Commerce, and Marketing. Agents act directly in the flow of work—like spotting an upsell opportunity from engagement data and generating a personalized email to a prospect.
Agentforce Accelerator
Accelerated AI agent deployments with Agentforce, powered by Salesforce Data Cloud and our proven 5-step delivery framework.
Key outcomes
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3 Ways to get started with Agentforce
Agentforce Platform QuickStart
Get started with AI Agents in record time. Rapidly deploy Agentforce on your Data Cloud environment and activate trusted AI Agents from day one.
Tableau Next Accelerator
Activate your data on Salesforce Data Cloud with agentic analytics in Tableau Next. Accelerate time to insight fuel near-infinite data exploration.
Custom
Got a different project or use case in mind? Get in touch so we can build a data + AI roadmap that meets your needs.
Good people do award winning work
Salesforce BeLux Partner of the Year
Together with Spire, Biztory was named Salesforce Partner of the Year for BeLex in 2023.
Tableau EMEA Partner of the Year
2019 - 2018 - 2017 - 2015
Data + AI Consultants
Our team is broadly skilled and deeply integrated to cover all areas of your data journey.
Certifications
Across the team in EMEA. Keeping our knowledge and expertise up-to-date, sharp and relevant is what pushes you to the forefront of data + AI activation.
We'd love to hear from you
Got a data project in mind? Discover how Biztory can elevate your data + AI maturity and drive results today - start with getting in touch.